Installation and Repair Technician

Cherokee Telephone Company • Calera, OK

3d

About The Position

Job Purpose: Supports company operations by applying various levels of skill to implement all services offered to customers. Duties: Locate lines in accordance with OKIE request Construction of new line service to home Performs installation, removal, rearrangement, maintenance and repair of ADSL lines including but not limited to working on CPE (Customer PC). Performs installs, removal, rearrangement, maintenance and repair of IPTV circuits including home networking, attic work, setting up customers CPE (TV's-DVD-surround sound) to work with our STB's. Assists in the implementation and updating of plant records and plant maps. Performs field verification of existing facilities as needed to maintain accurate records and maps. All other duties as assigned

Requirements

• Knowledgeable of OKIE line requests
• Knowledgeable of Phone/DSL installation process
• Knowledge of internet speeds
• Willing to promote Process Improvement
• Must be able to sit/stand for long periods of time.
• Must be able to perceive differences in color as well as to distinguish audible tones/levels
• Must have clean driving record
• Must be able to lift/carry at least 75 pounds
• Must be able to work any shift assigned, which may include overtime, emergency callouts, weekends and holidays.
• Requires high level of customer contact to ensure customer satisfaction.
• Essential functions include but are not limited to long periods of standing, bending stooping, and climbing (ladder).
• Must possess the knowledge, skill and ability to learn skills to operate sky lifts and/or bucket trucks, and obtain forklift certification
• Possess the knowledge, skill and ability to perform the above duties associated with the Outside Plant Tech position under minimum supervision.
• Ability to successfully complete formal training as required.
• Possess a valid Oklahoma/Texas Driver's License in addition to a Safe Driving Record
• All candidates must successfully pass company required tests, pre-employment drug screening and a background check.
• In addition, candidates may be required to successfully pass a legally required Department of Justice (DOJ) Criminal Record Check (fingerprinting).
• Qualified candidates must have the ability to perform the essential functions of the position.

Responsibilities

• Locate lines in accordance with OKIE request
• Construction of new line service to home
• Performs installation, removal, rearrangement, maintenance and repair of ADSL lines including but not limited to working on CPE (Customer PC)
• Performs installs, removal, rearrangement, maintenance and repair of IPTV circuits including home networking, attic work, setting up customers CPE (TV's-DVD-surround sound) to work with our STB's
• Assists in the implementation and updating of plant records and plant maps
• Performs field verification of existing facilities as needed to maintain accurate records and maps
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed