At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. This position ensures the quality, efficiency and timeliness of new installations and moves. Responsible for planning and coordinating major installations, performing installation, implementation, and upgrades of internal systems, and assisting in resolving suitable software to meet user requirements. The role also involves fixing software and hardware failures, identifying network problems related to personal IT hardware, and maintaining an inventory of all equipment, hardware, software, and supplies. The position requires full use and application of standard principles, theories, concepts, and techniques, providing resolutions to an assortment of problems under normal supervision. Work is primarily intra-organizational with occasional inter-organizational and external customer contacts on routine matters. This position is 2nd shift Monday - Friday 4pm - 12:00am with no flexible work arrangement.