Install Sales Field Service Representative

TIBBETTS LUMBER CO LLC•Englewood, FL

12d

About The Position

Tibbetts Lumber Co. LLC, a growing Lumber and Building materials company, is seeking a qualified Millwork Field Installation Coordinator. Coordinates installation function while working toward achieving sales goals and budgets by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities: Visit job sites before, during, and after installations to ensure quality standards are satisfactory and projects are being completed on time. Locates sources of problems using in-field observations, along with direction from builders and homeowners. Inspect issues, troubleshoot problems, and perform repairs such as installing exterior and interior doors, slabs, windows, screens, as well as handling trim, siding, and locks Carries out warranty repairs (Homeowners) and adjustments tied to the manufacturer's warranty. Accurately log all work, take photos, update tracking systems, and complete work orders Ensures safety procedures are followed, in accordance with OSHA regulations. Provide outstanding customer service. Contribute to team effort by accomplishing related results as needed Work independently and manage time effectively Keep the company vehicle inspected, cleaned and maintained with stock material and tools

Requirements

Achieve a minimum 95% task completion rate.
Less than a 2% call-back reinspection (pre and post walks)
One-year (1) certificate from college or technical school, or three-years (3) to four-years (4) related work experience in the installation of various building products, preferably doors, windows, trim, etc., and/or equivalent combination of education and work experience. Prior experience in the building supplies industry is required.

Responsibilities

Visit job sites before, during, and after installations to ensure quality standards are satisfactory and projects are being completed on time.
Locates sources of problems using in-field observations, along with direction from builders and homeowners.
Inspect issues, troubleshoot problems, and perform repairs such as installing exterior and interior doors, slabs, windows, screens, as well as handling trim, siding, and locks
Carries out warranty repairs (Homeowners) and adjustments tied to the manufacturer's warranty.
Accurately log all work, take photos, update tracking systems, and complete work orders
Ensures safety procedures are followed, in accordance with OSHA regulations.
Provide outstanding customer service.
Contribute to team effort by accomplishing related results as needed
Work independently and manage time effectively
Keep the company vehicle inspected, cleaned and maintained with stock material and tools