Inspector V Licensed Only - Health Facilities

TX-HHSC-DSHS-DFPS • Houston, TX

12d • Onsite

About The Position

As part of a collaborative team of public servants, an Inspector V protects residents’ health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (licensed-only nursing homes, assisted living facilities, day activities and health services (DAHS) sites, DAHS-ISS providers, presribed pediatric extended care centers) to assess their compliance with state and federal laws and rules. In this front-line field position, the Inspector V conducts investigations of complaints and incidens as a team member or individually, including complaints related to abuse, neglect or exploitation. The surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and a narrative to support regulatory determinations. The surveyor is also responsible for preparing written reports supporting the actions and remedies recommended and participating in surveys, inspections, and investigations with assigned team and accepts assignments as needed. The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in their work, leading by example, and learning for continuous improvement. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region.

Requirements

• Knowledge of program regulations and procedures, and survey techniques.
• Knowledge of acceptable professional standards of care.
• Skill in operating personal computers and software
• Ability to interpret policies, procedures, and regulations.
• Ability to work independently.
• Ability to use the computer for writing reports.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to integrate complex regulatory concepts, procedures, or processes.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to establish and maintain effective working relationships with team members and others.
• Valid Driver's License

Nice To Haves

• Experience in conducting investigations related to quality outcomes.
• Experience in quality assurance/compliance and oversight/auditing preferred.
• Four year degree from an accredited college or university, preferred.
• Experience working with individuals with intellectual or developmental disabilities preferred.

Responsibilities

• Under the direction of a program manager, Inspector V conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations.
• Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints regarding services provided in Texas long-term care facilities, including to ensure such services meet any resident’s specialized needs.
• Conducts exit conferences with facility staff regarding findings and can assist in developing a plan to correct deficiencies.
• Completes inspection or survey reports detailing deficiencies, recommended remedies, and narratives to support regulatory findings.
• Visits long-term care facilities to verify correction of previously cited regulatory violations.
• Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, and reports.
• Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
• Complete referrals for the conduct, as appropriate.

Benefits

• 100% paid employee health insurance for full-time eligible employees
• a defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement
• excellent state benefits, including health insurance and retirement
• HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments.
• excellent health benefits
• a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees