Job Verify vehicle information based on work order information identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc. Set up system for day-end; perform day-end procedures. Maintain knowledge to ensure all policies and procedures are followed. Prepare and provide daily activity report to management. Document vehicle condition in writing by completing appropriate Vehicle Condition Report (VCR) and/or computer data entry on a variety of different accounts; able to determine mechanical problems on test drives. Maintain knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications. Utilize Electronic Condition Report (ECR) equipment (i.e., Brick, PC, Terminal or PT) correctly describing both damage and equipment. Ability to take multiple overall and damage photos, and match them to vehicle and download to the image server. Conduct OVE courtesy walk around inspections. Understanding of NAAA Frame/Structure Damage Policy. May be shadowed by a more junior-level inspector from time to time. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management. May be required to work overtime as business needs dictate.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED