Inspection Scheduler

APi Group CorporationBuffalo, NY
31dOnsite

About The Position

Since 1946, Davis-Ulmer Sprinkler Co. has been providing full-service fire sprinkler, suppression, alarm, and security systems to its customers, while maintaining our reputation as being one of the best companies in the business in the Northeast region. Davis-Ulmer contributes its success to their loyal employees and customers. The company's overall work force has grown and as we move forward, we foresee continued expansion throughout the Northeast. At Davis-Ulmer we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference. Due to continued growth, we are looking for an Inspection Scheduler to join our team in Amherst, NY. In this role you will process orders, manage reports, maintain customer records, and support inspections, billing, and special projects. Requires strong computer skills, attention to detail, adaptability, and excellent customer service.

Requirements

  • High school diploma/GED
  • One to two years of experience in office admin
  • Strong computer skills
  • Exceptional accuracy and attention to detail
  • Good verbal communication skills
  • Good customer service skills
  • Ability to be flexible and handle scheduling changes
  • Valid driver's license

Nice To Haves

  • Associate's Degree preferred
  • Knowledge of fire protection systems a plus

Responsibilities

  • Run orders and reports from database
  • Maintain positive customer relationships
  • Work with Inspectors and when necessary the Service Department
  • Verify reports when necessary to local code enforcement and water authorities.
  • Submit reports weekly to local code enforcement and water authorities.
  • Maintain customer and/or system information in database(s) and answer any general inquiries.
  • Assist the Billing dept or the Inspection Manager with special projects such as distribution of marketing materials, filing, payroll/time backup, renewal agreements, etc.
  • Assist in the collection of payments on past due invoices
  • May assist in obtaining information needed for each job such as, PO#'s, tax-exempt forms, insurance certificates, and certified payroll information.
  • Scans and uploads documents to the online document storage system for the entire department- to include invoices, purchase orders, contracts and other information needed based on the customer.
  • Other duties as assigned

Benefits

  • Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
  • Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
  • Strength of the Family:  The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
  • Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
  • Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
  • Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Specialty Trade Contractors

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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