Insights Specialist

UL Standards & Engagement • Washington, DC

1d • $67,319 - $92,564 • Hybrid

About The Position

We have an exciting opportunity for an Insights Specialist at UL Standards & Engagement. This is a hybrid opportunity based in Washington, DC. The Insights Specialist will support the execution of qualitative and quantitative research initiatives to advance the mission of UL Standards & Engagement (ULSE) to make the world safer, more secure, and sustainable. The Insights Specialist will help generate meaningful, evidence-based insights, through support of market research studies, as well as pattern and trend analysis across multiple data sources to inform strategic decision making. The Insights Specialist will coordinate research activities, maintain knowledge resources, and support effective delivery of high-quality insights that enable the organization to anticipate emerging issues, and drive continuous impact across the safety standards ecosystem. UL Standards & Engagement: At UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking tough questions because we believe a safer world begins with knowledge. Build a safer, more secure, and sustainable future with us. Join us and work with our Standards teams who develop the standards required to put that knowledge into practice. What you’ll learn and achieve: As the Insights Specialist, you will play a key role in the rapid growth of UL as you: Support qualitative and quantitative research initiatives that help inform strategic priorities, market understanding, and organizational decision making. Assist and independently manage assigned research projects and activities from planning through delivery. Support the design and implementation of research studies, including surveys, secondary analysis, focus groups, in-depth interviews, environmental scans and other relevant research approaches to gather insightful data and ensure high-quality research outcomes. Collect, organize, and manage research inputs from internal and external sources, ensuring data integrity, accessibility, and appropriate documentation throughout the research process. Assist with qualitative and quantitative analysis using appropriate tools and methodologies, including coding, thematic analysis, trend identification, comparative analysis, and other relevant methods. Partner with internal stakeholders to gather relevant inputs, clarify research needs, and support the development of high-quality insights. Translate research findings into clear, concise, and actionable insights through summaries, reports, presentations and other support resources. Coordinate activities among internal teams, external research partners, consultants and other contributors engaged in designated Insights initiatives. Maintain and organize internal repository of research findings, data resources, reports, and reference materials relevant to categories of safety science. Support planning and scheduling of key research activities. Maintain Insights team calendar and track critical milestones, interviews, focus groups, and deliverables. Make notable contributions to shared team goals and independently manage workload effectively, using appropriate communication and adherence to deliverable and timeline expectations. Continuously monitor industry trends, advancements in research methodologies, and emerging technologies to enhance the effectiveness and innovation of our qualitative research practices. Perform other duties as directed. What you’ll experience working at UL Standards & Engagement: We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do. People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require. Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good. Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs. Values. Four core values guide our work: collaboration, respect, integrity, and beneficence. By living our values, we inspire the trust essential to fulfilling our mission and foster partnerships that enable us to pursue a beneficent future in which we all can thrive. Total Rewards: All employees at UL Standards & Engagement are eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay. Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you may be able to discuss flexible working arrangements with your manager. We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

Requirements

• Demonstrated knowledge in market research methodologies with strong analytical capability and ability support qualitative and quantitative studies using structured and disciplined approaches.
• Ability to interpret data, identify themes and trends, and convert findings into practical, actionable insights and strategic recommendations.
• Proficiency in project management with experience developing project timelines, scope, and managing project resources.
• Ability to apply independent judgement in selecting methods, assessing results, and refining solutions.
• Effective communication, presentation and facilitation skills, with ability to convey complex information to various stakeholder group, including technical and non-technical audiences.
• Positive and collaborative interpersonal skills, able to foster partnership and drive internal knowledge sharing across teams or functions.
• Strategic thinker with ability to innovate and adapt in a dynamic industry landscape
• Bachelor’s degree.
• Minimum 3 years of related work experience in insights, data analysis, market research or related field involving qualitative and quantitative research support.
• Experience supporting or managing research activities such as surveys, secondary analysis, focus groups, interviews and data synthesis.
• Proficiency with Excel and common research, survey and data analysis tools such as Qualtrics, SPSS, R, Python, or Tableau.

Nice To Haves

• Advanced degree preferred.

Responsibilities

• Support qualitative and quantitative research initiatives that help inform strategic priorities, market understanding, and organizational decision making.
• Assist and independently manage assigned research projects and activities from planning through delivery.
• Support the design and implementation of research studies, including surveys, secondary analysis, focus groups, in-depth interviews, environmental scans and other relevant research approaches to gather insightful data and ensure high-quality research outcomes.
• Collect, organize, and manage research inputs from internal and external sources, ensuring data integrity, accessibility, and appropriate documentation throughout the research process.
• Assist with qualitative and quantitative analysis using appropriate tools and methodologies, including coding, thematic analysis, trend identification, comparative analysis, and other relevant methods.
• Partner with internal stakeholders to gather relevant inputs, clarify research needs, and support the development of high-quality insights.
• Translate research findings into clear, concise, and actionable insights through summaries, reports, presentations and other support resources.
• Coordinate activities among internal teams, external research partners, consultants and other contributors engaged in designated Insights initiatives.
• Maintain and organize internal repository of research findings, data resources, reports, and reference materials relevant to categories of safety science.
• Support planning and scheduling of key research activities.
• Maintain Insights team calendar and track critical milestones, interviews, focus groups, and deliverables.
• Make notable contributions to shared team goals and independently manage workload effectively, using appropriate communication and adherence to deliverable and timeline expectations.
• Continuously monitor industry trends, advancements in research methodologies, and emerging technologies to enhance the effectiveness and innovation of our qualitative research practices.
• Perform other duties as directed.

Benefits

• All employees at UL Standards & Engagement are eligible for bonus compensation.
• We offer comprehensive medical, dental, vision, and life insurance plans and a generous 401k matching structure of up to 5% of eligible pay.
• Moreover, we invest an additional 4% into your retirement saving fund after your first year of continuous employment.
• Depending on your role, you may be able to discuss flexible working arrangements with your manager.
• We also provide employees with paid time off, including vacation, holiday, sick, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level