Insight Delivery Compliance Manager
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About The Position
We are seeking an Insight Delivery Compliance Manager to lead a team of Insight Delivery Technicians in identifying and mitigating issues such as foul water system blockages and burst rising mains. This role plays a key part in delivering the Dynamic Sewer Visualisation (DSV) Strategy for WRN, helping to move Water Recycling from a reactive to a proactive way of working. By making the most of data from systems like Ovarro and Syrinix for pumping station and burst rising main (BRM) identification, this role supports pollution prevention efforts, improves how we respond to network risks, and strengthens our Environmental Performance Assessment (EPA) rating. You will lead and manage a team of five Insight Delivery Technicians, ensuring they have the skills, support, and development opportunities to succeed in their roles. Your team will be at the forefront of triaging alerts, identifying network risks, and ensuring timely, proactive interventions to reduce pollution and operational impact. You will be responsible for fostering a strong team culture where accountability, collaboration, and continuous improvement are embedded in daily operations. Beyond technical responsibilities, this role is also about living and embedding the AW values in everything your team does. You will be expected to lead by example, creating a working environment where innovation, integrity, and customer focus drive decision-making. Whether it's through team engagement, coaching, or day-to-day leadership, you'll ensure that your team is aligned with AW's commitment to delivering a zero-pollution mindset and using data-driven insights to protect the environment.
