Inside Salesman

Commercial Tire

81d

About The Position

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage plus the unique perk of pet insurance to keep your furry friends covered too. Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you're looking for a workplace that values you and your well-being, we’d love to hear from you! The position involves identifying customer needs through communication and proper inspection processes, and communicating identified needs and suggestions back to the customer in a professional manner. This person primarily works out of a location store.

Requirements

• High school diploma or equivalent
• Minimum of 1 - 2 years tire experience and sales experience
• Retail TIA training
• Valid Driver's License and Insurable Driving Record (required)
• Regular attendance and punctuality is essential

Responsibilities

• Quote prices (via computer) in response to customer requests
• Maintain Company and store goals in relations to: CFNA applications, SIPING, Alignment units, and lube ticket averages
• Complete online training as required by management
• Answer the phone using the Commercial Tire standards
• Inspect and diagnose service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires
• Notify customer on special order follow-up
• Identify ways to maximize new sales opportunities within the existing customer base and execute on that plan
• Recommend additional preventative services to customers using Commercial Tire Standards
• Monitor customer wait times to ensure customer satisfaction and meeting Commercial Tire standards
• Maintain a clean and neat work area and appearance
• Adhere to and support safe work practices and Commercial Tire's safety guidelines and standards
• Assist with Administrative duties as needed
• Assist with the inventory function; receiving, warehousing, delivery
• Assist with picking up and delivering vehicles for customers
• Perform other duties as assigned or needed
• Obtain monthly sales and GP goal (goal set by store manager)
• Obtain monthly unit goals (goals set by store manager)
• Obtain other monthly sales goals as set up by the store
• Actively participate in training and development opportunities
• Support company safety, professional and operational standards and adhere to all audit requirements

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pet insurance
• Stock options
• 401(k) plan
• PTO package

What This Job Offers

• Job Type: Full-time
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED