Inside Sales

J&L Building Materials, Inc.•Malvern, PA

5d•$25•Onsite

About The Position

Join J&L on our Inside Sales Team at our flagship location! As the face of our company, you will work at the counter, engaging directly with customers to provide exceptional service and drive sales. We are seeking a candidate with excellent customer service skills, a strong understanding of our product range, and the ability to contribute to our sales goals. If you're passionate about the building industry and enjoy building relationships with customers, this is an exciting opportunity for you. Join us and be a key player in our continued success! ABOUT J&L: J&L Building Materials is a third-generation, family-owned, independent distributor that has been serving professional contractors and builders since 1958. Our mission is to deliver exceptional customer service, where people and relationships take precedence above all else. We are committed to creating a personalized experience while approaching our business with thoughtfulness and integrity, based on our core values of customer-centric excellence, authentic relationships, personal responsibility and accountability, and success through integrity and honesty.

Nice To Haves

Bachelor or associates degree, preferably in a business-related field OR high school diploma or general education degree (GED) and at least one-year related sales experience
Familiarity with the building material industry or construction/contracting experience
Strong familiarity with technology including Microsoft Office Suite, and point of sales or inventory systems
Strong attention to detail and ability to communicate and follow procedures.
Exceptional customer service skills.

Responsibilities

Serve as internal salesperson and ensure that a high level of customer service and satisfaction is provided for all activities under his/her control.
Consistently build and maintain positive customer relationships.
Enter new customer data and other sales data for current customers into the computer database.
Make outbound lead follow up calls to potential and existing customers by telephone and email.
Handle inbound sales lead calls to convert calls into sales.
Resolve customer complaints and disputes through the proper channels.
Provide product demonstrations to qualified customers on request.
Emphasize salable features, quotes prices and credit terms, and prepare sales orders.
Estimate delivery to customers and investigate and resolve delivery issues as they arise.
Coordinate and assist in the stocking, inventory, and cycle counting of all material.
Prepare reports on business transactions.
Attend all branch meetings.
Travel to and attend meetings and seminars for product training.
Perform all other duties as assigned.

Benefits

Full medical, dental, vision benefits coverage
Employer contribution to Health Savings Account if enrolled in the high-deductible health plan
401K with 6% employer match after 6 months of employment
Profit sharing bonus program
Paid time off
Paid holidays
Starting rate $24.75

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