Central McGowan-posted 2 days ago
Full-time • Entry Level
Minneapolis, MN
11-50 employees

Under the direction of, and reporting to the Branch Manager, the Inside Sales/Hot Shot Driver supports a wide variety of distribution areas, including warehouse support, customer service, inside sales and occasional customer “hot shot” deliveries. They also help receive, stores and distribute materials, tools, equipment, and products within the warehouse, ensuring accuracy and timeliness of all job functions.

  • Primary Customer Service and Inside Sales personnel for all functions
  • Answer phone as well as answer customer service / accounts receivable questions.
  • Provide service to incoming retail customers on gas refills.
  • Provide service to incoming retail customers regarding hard good recommendations and sales.
  • Educate, assist, and provide recommendations to customers on various products and processes.
  • When appropriate set-up and demo equipment for customers.
  • Open and answer Central McGowan sales folder several times daily and reconcile orders and PO’s for customers.
  • Reconcile cylinder count and leases with customers.
  • Opening of retail store
  • Generate new and repeat sales by making recommendations to prospects and clients about various solutions the company offers to their business issues.
  • Provide timely, accurate, competitive pricing while striving to maintain maximum profit margin.
  • Determine customer requirements and expectations in order to recommend appropriate solutions.
  • Proactively recommend products and services needed by customers to increase satisfaction and improve transaction profitability.
  • Provide exceptional customer service to all prospects and clients whether on the phone, in person or through electronic communications.
  • All other duties requested by management.
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