Inside Sales
OOCL USA Inc•Mount Pleasant, SC
•Onsite
About The Position
Within our organization, the Sales Support team assists our outside sales representatives who are located throughout the United States. Responsibilities include managing contracts, quoting rates, and reserving allocation on vessels. We are a point of contact for customers when they have questions or issues relating to their contract, and we work closely with other departments internally to ensure that our customers are supported and have a quality experience while doing business with OOCL.
Requirements
- Must be able to function in MS Office, especially Excel, Power Apps, and Outlook
- Written & Oral Communication Skills
- Critical thinking skills
- Planning, prioritizing, and multitasking
Nice To Haves
- CRM experience a plus
Responsibilities
- Assist with contract maintenance, renewals, and space requests.
- Qualify, process, and troubleshoot requests for spot quotes, trade offered rates, and bids.
- Apply problem solving skills.
- Service Contract knowledge (rate & surcharge structure + terms & conditions)
- Answer and qualify customer inquiries related to rates and service offerings.
- Direct customers to appropriate department as needed.
- Collaborate onboarding activities with outside sales.
Benefits
- Medical & Dental premiums 100% company paid
- Optional Vision Insurance
- 401(k) Retirement Plan + Pension Plan
- PTO + Paid Personal Days in addition to PTO + Separate Paid Sick Time Off
- Major Holidays Paid
- Tuition Assistance after 12 months
- Employee Assistance Program
- Referral bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
