Inside Sales

Trane Italia•San Juan, PR

13d•Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is integral to their business. The company invites individuals who dare to look at global challenges and see impactful possibilities to join them in challenging what's possible for a sustainable world. Trane in San Juan, Puerto Rico is seeking an Inside Sales professional. This role is responsible for providing support to an Account Manager, requiring initiative and the ability to prioritize tasks, and assisting with daily sales activities. Joining Trane Technologies means embarking on a career full of purpose, impact, and meaningful contributions towards a more sustainable future, supported by an inclusive culture, comprehensive benefits, growth opportunities, and flexibility.

Requirements

Associate degree from college or technical school and/or one to two years related experience and/or training; or equivalent combination of education and experience in sales.
Computer proficiency in Windows, Microsoft Office (Excel advance knowledge a must)
Bilingual English and Spanish.

Nice To Haves

Knowledge of Oracle Software is a plus.

Responsibilities

Liaison with factory and ILCs for any issues a raised on the system during the order entry process.
Provide equipment selections for the Sales Engineer based on specific designs criteria.
Coordinates Unitary and VRF selections, takeoffs, pricing, order entry, and order management.
Prepares reports and correspondence, answers telephones, schedules appointments, and maintains files.
Create, manage and maintain reports from operating system and Microsoft Excel.
Organizes meetings or gatherings by collecting, arranging and distributing related information and materials as assigned.
Maintains records of sales, customer information and requests.
Issues sales and job numbers for orders.
Enter orders and change orders to business units for various products.
Prints, collates, and mails submittal packages as directed by sales engineers.
Enters month end sales data for the total equipment sold.
Assists customers in resolving shipping problems encountered with factory orders.
Organizes, maintains, and orders literature.
Coordinates periodic mailings of sales customer’s newsletters and other material.
Faxes proposals and call out prices on bid jobs.
Maintains log of all projects and purchase orders.
Reconciles billings against customer purchase orders, sales allowances, credit memos, billing adjustments, and tax situations.
Handles credit requirements, work with corporate credit to gain customer credit approval.
Sends purchase orders to vendors and tracks shipments.
Provides quotes to customers over the phone.
Coordinates delivery of equipment with customers.
Research equipment information for the Account Manager.
Phones customers to pursue payment of outstanding invoices, clarify billing discrepancies, and obtain accurate tax exemption documentation.