Inside Sales - SiteBox Storage

Redguard,LLC • Houston, TX

5d • Onsite

About The Position

In the SiteBox Inside Sales role you will manage inbound orders, leads, and customer inquiries while proactively generating new business through outbound calls. You’ll prepare and follow up on quotes, ensuring all activity is accurately tracked in the CRM system. You will serve as a key point of contact for customers, handling questions related to pricing, invoices, service, and deliveries. This position supports territory growth by partnering closely with the Regional Account Manager and collaborating with Accounting, Dispatch, and Service teams.

While this role does not supervise others, it plays a critical part in delivering excellent customer service and driving business results, primarily within the Houston market with occasional support in other regions.

Requirements

• High School or GED
• 5+ years of inside sales, customer service, or account management experience
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Proficiency in CRM systems and Microsoft Office
• Self-motivated with strong attention to detail
• Team-oriented mindset with a growth-focused attitude

Responsibilities

• Generate and follow up on quotes in a timely and professional manner
• Process orders accurately and efficiently
• Maintain and update the CRM system with relevant customer and sales activity
• Conduct proactive outbound calls to generate new opportunities within the territory
• Support account retention through consistent communication and follow-up
• Communicate regularly with the Regional Account Manager on account activity, pipeline updates, and customer needs
• Collaborate with Service, Dispatch, and Billing teams to ensure a seamless customer experience

Benefits

• Paid Time Off (PTO)
• Paid Holidays + 1 Floating Holiday of YOUR Choice
• Medical, Dental, and Vision Insurance Options
• 401(k) Retirement Plans + Employer Match
• 100% Company-paid Basic Life Insurance, Short and Long-Term Disability Insurance, Teladoc® Services, and Employee Assistance Program (EAP)
• HSA, FSA and Pet Insurance Options
• Safety Boot and Prescription Safety Glasses Reimbursement Program
• Gym Membership Reimbursement
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees