Inside Sales

trane technologies
Onsite

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Trane in San Juan, Puerto Rico is looking for an Inside Sales, will be responsible to provides support to Account Manager requiring initiative and ability to prioritize tasks. Assists Account Manager with daily sales activities.

Requirements

  • Associate degree from college or technical school and/or one to two years related experience and/or training; or equivalent combination of education and experience in sales.
  • Computer proficiency in Windows, Microsoft Office (Excel advance knowledge a must)
  • Bilingual English and Spanish.

Nice To Haves

  • Knowledge of Oracle Software is a plus.

Responsibilities

  • Liaison with factory and ILCs for any issues a raised on the system during the order entry process.
  • Provide equipment selections for the Sales Engineer based on specific designs criteria.
  • Coordinates Unitary and VRF selections, takeoffs, pricing, order entry, and order management.
  • Prepares reports and correspondence, answers telephones, schedules appointments, and maintains files.
  • Create, manage and maintain reports from operating system and Microsoft Excel.
  • Organizes meetings or gatherings by collecting, arranging and distributing related information and materials as assigned.
  • Maintains records of sales, customer information and requests.
  • Issues sales and job numbers for orders.
  • Enter orders and change orders to business units for various products.
  • Prints, collates, and mails submittal packages as directed by sales engineers.
  • Enters month end sales data for the total equipment sold.
  • Assists customers in resolving shipping problems encountered with factory orders.
  • Organizes, maintains, and orders literature.
  • Coordinates periodic mailings of sales customer’s newsletters and other material.
  • Faxes proposals and call out prices on bid jobs.
  • Maintains log of all projects and purchase orders.
  • Reconciles billings against customer purchase orders, sales allowances, credit memos, billing adjustments, and tax situations.
  • Handles credit requirements, work with corporate credit to gain customer credit approval.
  • Sends purchase orders to vendors and tracks shipments.
  • Provides quotes to customers over the phone.
  • Coordinates delivery of equipment with customers.
  • Research equipment information for the Account Manager.
  • Phones customers to pursue payment of outstanding invoices, clarify billing discrepancies, and obtain accurate tax exemption documentation.
  • Flexibility to work overtime/weekends, as required

Benefits

  • We offer competitive compensation and comprehensive benefits and programs.
  • We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Associate degree

Number of Employees

501-1,000 employees

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