Inside Sales - Bedford Park
About The Position
Join Lapham-Hickey Steel – A Tradition of Excellence, Innovation, and Opportunity Lapham-Hickey Steel is a family-owned, industry-leading steel service center with a legacy of 100 years in manufacturing and steel processing. With locations across the U.S., including Illinois, Connecticut, Wisconsin, Minnesota, Michigan, Ohio, South Carolina, Tennessee and Georgia, we are committed to delivering high-quality steel products while fostering a culture of growth, teamwork, and innovation. At Lapham-Hickey, we invest in our people, offering competitive benefits, career development opportunities, and a supportive environment where employees can thrive. Whether you're looking to start or advance your career in manufacturing, engineering, sales, or operations, we provide the tools and resources to help you succeed. Join us and be part of a company that values integrity, customer commitment, and continuous improvement. Your future in steel starts here!
Requirements
- Previous sales experience required. Previous metals experience helpful, but not necessary.
- Knowledge of the Microsoft programs and able to use them on a daily basis.
- Strong keyboarding and math skills.
- Basic purchase order reading.
- Ability to listen and organize daily, weekly and monthly tasks.
- The ability to lift up to 50 lbs.
- The ability to work under pressure.
- Flexibility and the ability to prioritize.
- Knowledge of general shop procedures and rules including safety precautions.
- Ability and willingness to cooperate with co-workers and work as part of a production team.
Responsibilities
- Handles incoming sales calls, inquiries, orders, expedites and complaints promptly and completely.
- Places outgoing calls to quote follow-ups including expedites.
- Places cold calls to customers with dormant accounts.
- Processes orders and inquiries from phone/email.
- Able to work independently and efficiently to meet deadlines.
- Able to successfully use the AS400 and accurately complete paperwork as assigned.
- Able to use communication devices proficiently.
- Able to communicate effectively through written and verbal communication.
- Wears approved personal protective equipment such as safety glasses when needed.
- Performs other duties as assigned by a supervisor or management by deadline provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
