Inside Sales

Thermogenics LLCOrlando, FL
83d$55,000 - $65,000

About The Position

The Inside Sales person oversees the parts department, inventory, provides quote support, and ensures customer satisfaction. Reporting to the General Manager, this role provides sales support for quotations generated by the General Manager, the Operations Manager, or the Sales Representative. Additionally, the Inside Sales person manages parts inventory, quoting support, and generates new business.

Requirements

  • Inside sales experience
  • Familiarity with operating systems (Sage)
  • Knowledge of inventory processes, ordering, receiving, and shipping
  • Experience with budget management
  • Working knowledge of commercial and industrial boilers, and related equipment repairs and replacement
  • Valid Driver’s License to travel to customer sites if required.

Nice To Haves

  • Strong management and leadership ability
  • Exceptional attention to detail
  • Excellent communication ability
  • Moderate mechanical / Parts knowledge and aptitude
  • Excellent customer service acumen
  • Time management skills
  • Ability to work under pressure
  • Critical thinking and problem-solving skills
  • Ability to prioritize work and competing demands.

Responsibilities

  • Create proposals based on the customer’s request, scope, budget, and site to meet or exceed budget targets for new parts and equipment.
  • Order and receive the required parts and components using our operating system.
  • Monitor the sale from the planning stage through to execution and completion.
  • Communicate with the internal team daily.
  • Manage, monitor warehouse inventory, ordering of inventory, shipping and receiving.
  • Produces quotes from leads, technician follow ups, recommendations and direct contact with customers.
  • Establish working relationships and effective communications with key product partners.
  • Seek review and approval from Management for larger quotes (over $2,500).
  • Send quote to management for review.
  • Follow up 3 - 5 times with customers if PO is not provided.
  • Participate in Sales operational reviews and provide analyzed results.
  • Employ a safety-first mindset and contribute to a safe environment daily.
  • Fully participate in all required training sessions related to position.
  • Monitor work environment for hazards and maintain a healthy work environment.
  • Take steps to rectify any potential hazards (e.g. faulty equipment) or potentially hazardous conditions.
  • Ensure good housekeeping in all workspaces.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
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