Inside Sales Trainee
About The Position
The Inside Sales Trainee position is designed to provide individuals with the training and experience needed to develop into a successful Inside Sales Representative. This full-time role includes structured, hands-on training and day-to-day involvement in sales activities. The trainee will learn to manage customer accounts, process quotes and orders, provide product support, and build a solid foundation in sales practices within the metals industry. Upon successful completion of the training period, the trainee may transition into an Inside Sales Representative role. Compensation: Base salary of $21.15 - $23.08 per hour based on expereince.
Requirements
- 0-2 years of professional experience, preferably in a sales, service, or office environment.
- High School diploma or GED required; bachelor's degree preferred.
- Excellent written and verbal communication skills.
- Strong interest in developing a career in sales.
- Proficiency in Microsoft Office and the ability to learn sales systems.
- Effective time management, attention to detail, and organizational skills.
- Ability to work in a fast-paced team environment with multiple priorities.
- Customer-focused with a professional demeanor and strong work ethic.
Nice To Haves
- High School diploma or GED required; bachelor's degree preferred.
Responsibilities
- Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
- Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
- Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
- Support order entry, pricing reviews, product availability checks, and certification coordination.
- Learn to resolve customer complaints and discrepancies in collaboration with senior team members.
- Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.
- Maintain accurate records and documentation related to sales activities.
- Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.
- Adhere to all company safety protocols, procedures, and ethical standards.
Benefits
- Medical, dental, and vision coverage with affordable employee contribution rates.
- 401(k) plan with company match up to 4%.
- Life and AD&D insurance, short- and long-term disability coverage.
- Employee Assistance Program (EAP), including counseling, legal, and financial support.
- Paid Time Off (PTO) and 9 paid holidays.
- Flexible Spending Accounts for healthcare and dependent care.
- Wellness incentives and access to LiveHealth Online.
- Employee discount program with over 30,000 deals.
- Community engagement and volunteer opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
