Inside Sales Trainee

Security First Managers • Ormond Beach, FL

23h • Onsite

About The Position

The Inside Sales Trainee is an entry-level, developmental position designed for individuals who are new to the insurance industry and eager to start a career in Personal Lines Property & Casualty sales. In this role, you will learn foundational sales, customer service, and insurance knowledge while working in a call-center environment. This role includes a structured training program, close support from supervisors, and clearly defined guidelines to help you build confidence and proficiency. Onsite position in Ormond Beach What Youll Do Handle inbound customer calls using approved scripts. Gather and enter customer information accurately. Present coverage options and pricing using system recommendations. Guide customers through the quoting and binding process. Escalate complex questions to senior team members. Participate in training, coaching sessions, and call reviews. Provide professional, customer-focused service. Maintain accurate documentation and follow compliance standards.

Requirements

• High School Diploma or Equivalent

Responsibilities

• Handle inbound customer calls using approved scripts.
• Gather and enter customer information accurately.
• Present coverage options and pricing using system recommendations.
• Guide customers through the quoting and binding process.
• Escalate complex questions to senior team members.
• Participate in training, coaching sessions, and call reviews.
• Provide professional, customer-focused service.
• Maintain accurate documentation and follow compliance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED