Inside Sales Support

Graybar • Minneapolis, MN

171d • $24

About The Position

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

Requirements

• Strong communication skills
• Ability to handle a variety of customer situations with enthusiasm and tact
• Some retail or counter sales experience preferred
• High School education
• 2 year or 4 year degree preferred

Responsibilities

• Ensure every customer experience is top notch in quality
• Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
• Take an active role in selling Graybar goods and services on inbound calls
• Provide support on product selection and application
• Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

Benefits

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
• Life Insurance coverage for you and options for your family
• Flexible Spending Accounts
• Disability Benefits at no cost to you
• Profit Sharing Plans
• 401(k) Savings Plan with company match
• Paid Vacation & Sick Days
• Paid Holidays throughout the year
• Paid Wellness Day
• Community Time Off
• Predictable Work Schedules
• Employee Recognition Program
• Educational Reimbursement and Career Development Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees