Inside Sales Support Specialist

About the position

As an Inside Sales Support Specialist at Signarama, you will be the first point of contact for our customers, helping them bring their signage visions to life while supporting our internal marketing efforts. Our most successful Inside Sales Support Specialists are highly organized, customer-focused individuals with strong skills in communication and relationship management. If you excel at both understanding client needs and implementing effective marketing strategies, and strive to deliver a seamless and satisfying customer experience, this is a great fit for you!

Responsibilities

• Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Implement store marketing strategies, and engage in telemarketing to foster new business opportunities.
• Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Requirements

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and telemarketing principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Benefits

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment