HP-posted about 1 year ago
$88,000 - $95,000/Yr
Full-time • Mid Level
Rio Rancho, NM
Computer and Electronic Product Manufacturing

The Inside Sales Supervisor at HP Inc. is responsible for managing a team of Inside Sales Representatives, ensuring effective sales strategies are implemented to achieve revenue and expense objectives. This role involves providing direction and expertise to the team, participating in cross-department initiatives, and acting as a point of escalation for sales support issues. The supervisor will also play a key role in recruiting, training, and developing team members while overseeing their performance and career development.

  • Supervises a group of Inside Sales Representatives responsible for contacting customers via telephone for selling products, services, and supplies.
  • Achieves unit revenue and expense objectives within the assigned area.
  • Manages a team of 10 to 15 individual contributors.
  • May supervise and develop first level Inside Sales Supervisors.
  • Assists in recruiting, training, and development of Inside Sales Representatives and first level supervisors.
  • Plans Inside Sales strategies and drives outbound marketing campaigns as needed.
  • Serves as an escalation point for sales support issue resolution.
  • Responsible for employee career development, compensation, performance goals, monitoring and coaching, training, and new hire development.
  • University or Bachelor's degree preferred.
  • Directly related experience as a supervisor for inside sales, with a track record of achieving sales goals.
  • Specialized knowledge in breadth and/or depth of sales processes.
  • Strong presentation and communication skills.
  • Project Management skills.
  • Conflict resolution skills.
  • Coaching skills.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
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