Inside Sales Supervisor

Anticimex•Matthews, NC

8d•Onsite

About The Position

WHAT YOU BRING TO THE TABLE: Expertise in leading teams through a constantly evolving environment Prior experience leading a growing sales team The ability to lead, develop, and inspire a team to hone their craft to ensure that a high professional standard is achieved, and monthly targets are met A track record of increasing an organization’s efficiency, employee engagement, and customer satisfaction by leveraging technologies and process enhancements A highly motivated personality, serious about self-development in the leadership & sales arena, and a strong work ethic A knack for outside-the-box thinking and a love of problem-solving & creativity

Requirements

2+ years of Leadership experience, Sales Team preferred
Experience reading, analyzing, and interpreting business data/reports
Ability to perform business mathematics
Ability to coach, support, sales initiatives, and training
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from leaders, agents, and customers
Ability to use telephone, computer, and other required technology
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Responsibilities

Leads with the development of performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization
Assist the Director of Business Development and the Residential Sales Team with various sales, data entry, and activities
Conducts initial and ongoing training of Sales team members, conducts evaluations and coaching, and conducts side-by-side visits to assist with development
Holds accountability sessions with Sales team members regarding KPI performance
Facilitate the preparation of reports for leadership strategy meetings, ensuring data accuracy and relevance to support decision-making
Assesses, evaluates, and puts programs into place to increase the quality of calls
Analyzes and assesses training needs to identify gaps and recommend skill-gap training solutions; consults with management to ensure that training programs are current and aligned with business needs and goals.
Monitors and ensures proper use of sales materials and tools, and overall compliance.
Executes activities to reach productivity and quality objectives
Monitors and ensures compliance with company policies