Inside Sales Specialist

CNH Industrial • Racine, WI

151d • $63,000 - $75,600 • Hybrid

About The Position

The Inside Sales Representative will support and promote the sales of CNH Parts & Service products within an assigned territory with the primary responsibility for making outbound sales calls. This person will be tasked with producing consistent growth across Construction and Agricultural Parts/Service related products and services through effective use of the telephone and other electronic means. This position is eligible for HYBRID working arrangements.

Requirements

• High School Diploma or equivalent experience with at least three (3) years of sales experience preferably in an Inside Sales setting.
• Proficiency with Microsoft Office Suite.
• Ability to multi-task and prioritize workload effectively with strong sense of urgency.
• Knowledge of sales principles and practices.
• Previous experience with Salesforce, CSPS, Cogos, BT phone preferred.

Nice To Haves

• Assertiveness, perseverance, energy, passion and results oriented behavior.
• Effective problem solving skills with first call resolution mentality.
• B2B sales experience preferred.

Responsibilities

• Develop and implement a territory parts business plan that identifies and evaluates all new parts business growth opportunities.
• Assist dealers in establishing key customer relationships, expand market share and improve dealer profitability.
• Influence dealers to embrace product support retail growth to 100% absorption and grow dealer service sales.
• Support, promote and facilitate the sale of CNH Parts and Service offerings to a network of dealers by crafting a daily, monthly and annual call plans using data and market knowledge.
• Meet or exceed sale targets, metrics and goals.
• Capture market intelligence for corporate parts and service marketing development teams.
• Implement parts programs and follow-up as vital to ensure competitiveness.
• Provide input for corporate reports and forecasts for management reporting as necessary.
• Focus on activities and strategies that will result in revenue growth and make CNH the preferred supplier of parts for each dealership.
• Handle post-order incidents by working with the appropriate CNH departments, vendors and dealers, including the coordination of shipments.
• Responsible for maintaining acceptable inbound and outbound call volumes.

Benefits

• Flexible work arrangements.
• Savings & Retirement benefits.
• Tuition reimbursement.
• Parental leave.
• Adoption assistance.
• Fertility & Family building support.
• Employee Assistance Programs.
• Charitable contribution matching and Volunteer Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees