Inside Sales Specialist
About The Position
Bridgestone Hosepower, LLC is a leading hydraulic and industrial hose supplier and repair specialist company. This growing company is currently seeking a motivated, energetic and customer oriented Inside Sales Representative. This individual will be responsible for: Generating revenue by soliciting and obtaining orders Coordinate entire order process from time of order through delivery and shipping Works closely with Bridgestone HosePower field representatives and customers in communicating product availability Works to maintain company profitability by monitoring and managing cost issues Maintains appropriate freight costs by determining the most efficient carrier routing Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues Actively solicits supplemental product business Understanding and interpreting product requirements and providing information to customers Assess competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing product information and explanations; preparing quotations Fills orders and communicates expected delivery date Checking customers’ buying history; suggesting related and new items and explaining features Assist with stocking and inventory Answer phones and inquiries Order stock assigned Handle very busy phone calls Data entry of orders into computer Qualifications
Requirements
- Customer service and retail experience
- Excellent telephone etiquette and problem-solving skills required
- Basic computer skills and ability to learn Company computer systems
- Effective verbal and written communication skills
- Must be dependable and prompt
Nice To Haves
- Previous counter sales experience in an industrial environment a plus
- Basic knowledge of industrial supplies a plus
- Excellent sales skills a plus
Responsibilities
- Generating revenue by soliciting and obtaining orders
- Coordinate entire order process from time of order through delivery and shipping
- Works closely with Bridgestone HosePower field representatives and customers in communicating product availability
- Works to maintain company profitability by monitoring and managing cost issues
- Maintains appropriate freight costs by determining the most efficient carrier routing
- Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues
- Actively solicits supplemental product business
- Understanding and interpreting product requirements and providing information to customers
- Assess competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities
- Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing product information and explanations; preparing quotations
- Fills orders and communicates expected delivery date
- Checking customers’ buying history; suggesting related and new items and explaining features
- Assist with stocking and inventory
- Answer phones and inquiries
- Order stock assigned
- Handle very busy phone calls
- Data entry of orders into computer
Benefits
- We offer a competitive hourly rate based on experience, as well as overtime pay.
- You may also be eligible for quarterly bonuses.
- Our comprehensive benefits package includes 401(k) with company match and immediate vesting, medical, dental, life insurance, short and long term disability, 11 company paid holidays and vacation accrual within your first year of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
