Inside Sales Specialist

Case Paper Co Inc•Philadelphia, PA

53d•Hybrid

About The Position

Owning the customer relationship through the support of our outside sales reps and being the liaison for our customers is the daily game. Owning It is what it’s about. Purpose/Cause/Passion “We get it done – right”. We are also mindful of our three uniques - Responsive, Reliable, and Resourceful. Owning the customer relationship through the support of our outside sales reps and being the liaison for our customers is the daily game. The standard cookie cutter duties are below but remember, “Owning It” is what it is about.

Requirements

Paper and paperboard products
Printing and packaging processes
Sheeting, slitting, lamination, and warehousing process
Logistics and scheduling
Pricing
Delivery
Quality
Logistics and inventory
New products
Meets company auto insurance liability requirements
Utilizes CRM to maintain customer information and sales notes
Possesses excellent written and verbal communication skills
Strong listening and presentation skills

Responsibilities

Meets standard requirements and has an advanced skillset in essential functions and responsibilities Inside Sales Representative.
Work with sales management to service specific accounts, promote new opportunities, or identify potential new customers to start lasting relationships
Has enhanced knowledge of products, services, and production processes
Skill in problem solving for complex issues and in collaborative communication
Includes site visits to customers and/or Case divisions
Meets company auto insurance liability requirements
Present ideas to Inside / Outside Sales Team, division management
Utilizes CRM to maintain customer information and sales notes
Possesses excellent written and verbal communication skills
Strong listening and presentation skills
Assist in budgetary forecasting
Follow Case Paper Core Process – Inside Sales
Other related duties as assigned