Inside Sales Specialist
About The Position
Ace Relocation Systems has been a dynamic leader and innovator in the relocation industry for over 40 years. Our commitment to reinvesting in equipment, modern facilities, cutting-edge technology, and an exceptional team has positioned us as a forward-thinking, customer-focused organization. We pride ourselves on delivering creative solutions with an unwavering dedication to safety and service excellence. Beyond our business, we take pride in giving back by supporting impactful charities like Move for Hunger, the American Cancer Society, and Truckers Against Trafficking. If you're seeking a rewarding career with a tech-forward, people-first company that values its employees and serves a diverse range of esteemed clients, we invite you to join Ace Relocation Systems! This role can be located at any of our Ace branches, including San Marcos TX, San Diego CA, Phoenix AZ, Seattle WA, Orlando FL, Upper Marlboro MD. Please check out our website at www.acerelocation.com. Are you? Excited at the opportunity to deliver exceptional customer service; Passionate about leveraging technology to improve sales? If you answered yes, we want you to come to be a part of the Ace Relocation Team! Position: As an Inside Sales Representative, you will play a pivotal role in delivering exceptional customer experiences by conducting virtual video surveys to assess our clients' moving and storage needs accurately. Through your effective communication skills and attention to detail, you will create personalized estimates and recommendations, ensuring that each customer receives a tailored and reliable estimate for their relocation requirements.
Requirements
- Proven experience in sales, preferably in a service-oriented industry
- Excellent communication and interpersonal skills
- Ability to present and close sales opportunities in a virtual setting
- Work and prosper in a team environment
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook.
- Competent with Microsoft Teams.
- Familiarity with HubSpot or similar CRM tools for maintaining customer records.
- 2+ years of sales experience, industry experience preferred.
- Exceptional interpersonal and communication skills to establish and maintain strong relationships.
- Self-motivated, proactive, and comfortable in video conferencing settings to perform virtual surveys with clients.
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
Responsibilities
- Conduct virtual video surveys with clients to assess their belongings, inventory, and specific moving requirements.
- Use all available channels, including phone calls, text messages, and emails with a goal of converting leads into booked appointments and booked moves.
- Build rapport with clients during video surveys, addressing their questions and concerns professionally and knowledgeably.
- Utilize technology tools and software to guide clients through the video survey process and accurately capture relevant details.
Benefits
- Collaborative and team-oriented environment
- Paid vacation/sick/holidays
- Comprehensive benefits package including 401k with match
- Workplace Flexibility
- Dependent on the length of service, hours worked, and applicable agreements, benefits include medical, dental, vision, life, and optional disability insurance, sick pay of 2.66 hours for every 80 hours worked, paid holidays (7 days annually), three personal days (prorated based on start date), bereavement pay and retirement benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
