Inside Sales Specialist

Trane Italia•Midlothian, VA

1d•Hybrid

About The Position

Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation, with a mission to prioritize the planet. Sustainability is integral to their business operations. The company invites individuals who are eager to address global challenges and contribute to a better future to join their team. This Inside Sales Specialist role supports the outside sales team within the district, focusing on strengthening communication, selling, negotiation, and technical skills with the potential for transition to outside sales. The position involves sales support from inquiry to delivery, including equipment identification, quoting, order confirmation, pricing, order processing, expediting, and problem-solving. Inside sales specifically targets cold-calling, inactive accounts, lower volume purchasers, and providing quotes. More experienced specialists may assist the outside sales force with lead generation, market intelligence, and customer contact, and may be assigned to complex special projects requiring significant coordination.

Requirements

Ability to understand the need, solve problems, and respond in an efficient manner
Strong organizational, time management, communication and multi-tasking skills.
A strong knowledge and comfort level with computers.

Nice To Haves

Customer service and inside sales experience preferred.
HVAC experience preferred but not required.
Associates or Bachelor's degree preferred but not required.

Responsibilities

Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
Contact current and potential customers to generate sales.
Develop, sell, and convert accounts to recurring revenue service contracts.
Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
Handle inventory to stocking levels.
Ensure the order process is complete and error-free.
Mentor peers and share standard methodologies with those less experienced as needed.