Inside Sales Specialist

Acrisure • Anchorage, AK

9d • Hybrid

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Acrisure is seeking an inbound sales specialist to join our growing team. This role is a great opportunity for someone who enjoys working with people, has an interest in sales, and is looking to build a long term career in the insurance industry. This position primarily handles inbound calls from individuals seeking information about health, dental, vision, and other insurance products. The inbound sales specialist will guide customers through their options, answer questions, and help them complete the enrollment process. While most interactions are inbound, there may also be opportunities to follow up with individuals who have started but not completed an application. This is a hybrid role with a combination of in office and remote work. The position also includes a performance based commission structure, providing additional earning potential as experience and performance grow.

Requirements

• Strong communication and interpersonal skills
• Customer service mindset with a willingness to help others
• Ability to work effectively in a team oriented environment
• Strong attention to detail and organizational skills
• Comfort using computer systems and learning new software tools
• Ability to manage multiple tasks in a fast paced environment
• High school diploma or equivalent required
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

• Previous customer service, sales, or insurance experience is helpful but not required

Responsibilities

• Respond to inbound customer inquiries regarding insurance products and services
• Assist customers in understanding available coverage options and guide them through the enrollment process
• Provide a positive and professional customer experience during all interactions
• Maintain accurate records of customer conversations and updates within internal systems
• Support team members with administrative tasks and customer follow up as needed
• Learn company products, processes, and compliance requirements related to the insurance industry
• Collaborate with team members to ensure customers receive timely and helpful support
• Contribute to a positive team environment focused on service, learning, and continuous improvement

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees