Inside Sales Specialist

ProMach Careers • Stockton, CA

1d

About The Position

At Statco-DSI, a subsidiary of ProMach’s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers. As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals. Do we have your attention? Keep reading. As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis! Are you passionate about this work? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. The education and experience you bring to a role with us matters. Placement within our salary range is determined based upon years of directly relatable experience for your position. These components, along with local and national compensation survey data, contribute to deciding a candidate's potential starting rate of pay. Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. If this sounds like you, we want to connect!

Requirements

• High School Diploma or equivalent
• Three (3) years or more experience in a similar role
• Microsoft Office Suite experience required

Nice To Haves

• WebEx experience preferred
• ERP system experience preferred

Responsibilities

• Exceeding customer expectations through accuracy and expediency
• Provide a consistent customer experience through a thorough knowledge of processes and product lines
• Increase your knowledge through training, both vendor supplied and internal
• Oversee the entire order process, even cancellations
• Pro-actively reach out to customers to understand needs or concerns
• Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed
• Maintain clear documentation to ensure consistent customer attention

Benefits

• Total compensation includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, as well as life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program.
• There is no waiting period for benefits – you are eligible on your first day of employment!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED