Inside Sales Specialist

The Wonderful Company • Paragould, AR

142d • $35,000 - $65,000

About The Position

Teleflora provides innovative marketing, education, and technology to ensure our member florists have the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We are seeking an eager, motivated, personable, resilient, energetic, and competitive candidate that loves to sell. The Inside Sales Representative works on a team of dedicated professionals primarily focused on selling Teleflora’s suite of floral vases and containers, and other Teleflora products and services to the largest network of retail flower shops in the world. This B2B telephone selling role offers the right candidate a fantastic opportunity for personal growth and to make significant contributions to the company. The Inside Sales team, based in Paragould, Arkansas, has the option of working a hybrid work schedule of Monday to Thursday in the Paragould office with the option of working from home on Fridays. The role is an hourly + commission position with the opportunity to earn additional income through sale contests and performance-based added commission. The average annual wage ranges from $35,000 to $65,000.

Requirements

• High School diploma or equivalent
• 3+ years of experience selling in a call center and sales environment with proven phone & sales skills
• Strong attention to detail, ability to multi-task and very organized
• Best in class attitude with endless optimism, energy and an open mind to tackle challenges
• Excellent and proven abilities in teamwork, communication, emotional intelligence and collaboration
• Solution-oriented optimist, competitive, fast-paced and comfortable with a dynamic organization
• Basic computer proficiency including Excel and Word

Responsibilities

• Maintain full knowledge of Teleflora product lines, services, systems, and technology.
• Understand and utilize internal sales tools, systems, data, and reports to maximize sales to both active and new floral customers.
• Work with the Inside Sales Supervisor & Inside Sales Coordinator to develop and execute effective selling skills and strategies including closing sales, addressing objections, understanding buying signals, upselling, and consultative selling.
• Establish a daily, efficient operating rhythm characterized by a disciplined approach to making calls and a steadfast commitment to individual and team targets & objectives.
• Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates, and units per sale.
• Establish a high level of rapport and trust with Teleflora florists and use every customer contact to reinforce Teleflora’s commitment to our florist partners and the products and services we offer.
• Provide regular feedback, recommendations, guidance, and sales & operations perspective to the IS Supervisor.
• Participate in daily, weekly, and annual meetings and training programs as needed.
• Be willing to work overtime during floral holiday peak times, including nights and weekends as needed and perform other tasks as required.

Benefits

• Access to top-notch medical coverage
• Comprehensive vision and dental plans
• 401k with match eligibility
• 24/7 online physician consultations
• Virtual mental health resources
• Life coaching
• Engaging employee community groups
• Cash rewards for healthy habits and fitness reimbursements
• Library of on-demand fitness videos
• Career Advancement Opportunities
• Focused Learning and Development
• Empowering Mentorship Program
• Continuous Improvement Training
• Make a difference with Wonderful Giving
• Join Wonderful Neighbor to contribute to group service projects

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees