Inside Sales Specialist (ADAS MAP)

OPUS IVS INC•Dexter, MI

About The Position

At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission. Opus IVS technology & products has been a leader in the industry since the late 90’s. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology. The Inside Sales Specialist plays a key role in achieving unit and revenue goals by managing customer relationships and driving targeted sales efforts of Opus IVS's ADAS MAP platform. This role focuses on generating and closing sales opportunities through inbound and outbound communication, while also maintaining and growing existing accounts to maximize profitability. By aligning daily activities with strategic sales targets, the specialist identifies upselling and cross-selling opportunities, ensures timely follow-ups, and collaborates with cross-functional teams to meet or exceed defined unit and revenue benchmarks.

Requirements

Strong phone presence.
Proficient working individually and within a team structure.
Ability to keep a positive attitude dealing with upset customers or in the face of rejection.
Able to successfully multi-task, prioritize, and manage time effectively.?
Customer Focus: Ability to understand and respond to the needs of customers with professionalism and care.
Innovation: Ability to generate and apply creative ideas that improve work processes or add value.
Collaboration & Teamwork: Ability to build cooperative relationships and contribute to group success.
Results Driven: Ability to maintain a strong focus on achieving goals and delivering impactful results.
Persuasion: Ability to influence others positively through clear and compelling communication.
Building Relationships: Ability to establish trust and rapport with colleagues, clients, and stakeholders.
Negotiating: Ability to reach agreements that benefit all parties while preserving relationships.

Nice To Haves

Working knowledge of the Collision and/or Mechanical Repair industries.?
Experience working with Salesforce.??
Experience working with NetSuite.?
Familiarity with SLAs and managing metrics.?
Bilingual preferred.?

Responsibilities

Prospect for new business through cold calling, email, & social media within an assigned territory.
Close new business sales within an assigned territory.
Hit & exceed a monthly sales quota.?
Work the full sales cycle from opening to closing the sale.?
Utilize a variety of inbound leads including web leads, call-ins, and pre-set appointment.?
Build meaningful business relationships through a consultative selling approach.?
Generate, maintain, and expand the existing database of prospects within an assigned territory.?
Team with channel partners and other industry leaders within an assigned territory to expand your footprint & brand.?
Hit daily, weekly, & monthly KPIs including calls, talk time, pipeline, sales, etc.
Other duties as assigned.

Benefits

Competitive Pay: We know your value and we’re not afraid to pay for it. We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k.
Time Off: Besides our competitive paid time off package, employees receive paid holidays and floating holidays.
Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision.
Opportunity: to be a part of a fast-growing company working to make the world safer!

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