Inside Sales & Service Representative - PLT

Continental • SC

73d

About The Position

The position involves working with Replacement Sales Accounts from point of order entry, product substitutions, timely shipments, and maintaining a high fill rate. The role requires collaboration with various departments including logistics, traffic, warehousing, credit, field sales, operations, sales, billing, systems, and marketing to ensure a high degree of customer satisfaction. Additionally, the position includes maintaining various EDI related programs for accurate electronic order entry and invoicing, as well as managing inbound and outbound call activity of dealers, associate dealers, and retail accounts.

Requirements

• Bachelor’s Degree.
• Strong analytical, problem solving and time management skills.
• Intermediate experience with MS Office, including Excel and PowerPoint.
• Legal Authorization to work in the US is required.
• Ability to work overtime and travel overnight as required.

Nice To Haves

• 1 - 3 years of previous Inside Sales or Customer Service experience.
• Degree in Business Administration.
• SAP experience.

Responsibilities

• Work with Replacement Sales Accounts from point of order entry, product substitutions, timely shipments, and a high fill rate.
• Collaborate with logistics, traffic, warehousing, credit, field sales, operations, sales, billing, systems, and marketing to ensure customer satisfaction.
• Maintain various EDI related programs for accurate electronic order entry and invoicing.
• Manage inbound and outbound call activity of dealers, associate dealers, and retail accounts.

Benefits

• Immediate Benefits.
• Robust Total Rewards Package.
• Paid Time Off.
• Volunteer Time Off.
• Tuition Assistance.
• Employee Discounts, including tire discounts.
• Competitive Bonus Programs.
• Employees 401k Match.
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Hybrid Work.
• Employee Assistance Program.
• Future Growth Opportunities, including personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree