Inside Sales & Service Representative - PLT

Continental • Fort Mill, SC

6d • Hybrid

About The Position

HOW YOU WILL MAKE AN IMPACT Starting Hours - 11am-8pm, Monday - Friday

Work with Replacement Sales Accounts from point of order entry, product substitutions, timely shipments and a high fill rate

Work with logistics, traffic, warehousing, credit, field sales, operations, sales, billing, systems, and marketing to ensure a high degree of customer satisfaction

Maintain various EDI related programs to ensure accurate electronic order entry and invoicing

Manage the inbound and outbound call activity of dealers, associate dealers, and retail accounts SG 8

Requirements

• Bachelor’s Degree
• Strong analytical, problem solving and time management skills
• Intermediate experience with MS Office, including Excel and PowerPoint
• At times, some overtime and overnight travel is required
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening

Nice To Haves

• 1 - 3 years of previous Inside Sales or Customer Service experience
• Degree in Business Administration
• SAP experience

Responsibilities

• Work with Replacement Sales Accounts from point of order entry, product substitutions, timely shipments and a high fill rate
• Work with logistics, traffic, warehousing, credit, field sales, operations, sales, billing, systems, and marketing to ensure a high degree of customer satisfaction
• Maintain various EDI related programs to ensure accurate electronic order entry and invoicing
• Manage the inbound and outbound call activity of dealers, associate dealers, and retail accounts

Benefits

• Immediate Benefits
• Robust Total Rewards Package
• Paid Time Off
• Volunteer Time Off
• Tuition Assistance
• Employee Discounts, including tire discounts
• Competitive Bonus Programs
• Employees 401k Match
• Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
• Hybrid Work
• Employee Assistance Program
• Future Growth Opportunities, including personal and professional
• And many more benefits that come with working for a global industry leader!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level