Inside Sales - Sales
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About The Position
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. SouthernCarlson is a national distributor of construction, fastening, industrial and construction supplies. Our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice™ for professional-grade tools, fasteners, jobsite supplies and expert service. The Customer Operations - Sales Support Specialist is part of Centralized Customer Operations Team that is involved in all aspects of customer service. Responsibilities of the Customer Operations SSS include managing customer service and sales support for key accounts, working as part of a network of customer operations team members. The Customer Operations SSS will navigate cross-functionally across Credit, Inventory, Purchasing & A/R with the goal of solving customer issues. The Customer Operations SSS will communicate with customers via telephone and email in the near term and via text and / or web chat in the future. Other duties may be assigned as needed. The successful SSS must be dependable, possess the ability to work in a team environment and demonstrate professional maturity.
