Inside Sales Representative

About the position

The position involves contacting businesses to set appointments for the outside sales team. The role requires utilizing a client database to track calls and make follow-up calls with the goal of creating opportunities to establish new accounts. The employee will generate interest in services through marketing campaigns, send emails and marketing materials to potential prospects, and meet attainable call and appointment goals. Additionally, the role includes accepting inbound calls to set and book appointments, following up with leads who missed appointments, qualifying leads to be transferred to closers, and providing exceptional customer communication to build strong customer relationships from the start. Maintaining accurate conversations, notes, and customer contact in the CRM is also a key responsibility.

Responsibilities

• Contact businesses to set appointments for our outside sales team
• Utilize our client database to track calls and make follow-up calls with the goal of creating an opportunity to establish a new account
• Generate interest in our services through marketing campaigns
• Send emails and marketing materials to potential prospects
• Meet attainable call and appointment goals
• Accept inbound calls to set and book appointments
• Follow-up with leads who missed an appointment
• Qualify leads to be transferred to closers
• Provide exceptional customer communication that will build strong customer relationships right from the start
• Maintain accurate conversations, notes, and customer contact in our CRM

Requirements

• Experience making cold and warm calls
• Experience with using a CRM (Salesforce experience is a plus)
• Professional attitude and reliable team member
• Customer Service friendly
• Prioritize call schedules based upon need
• Follow directives with excellent organizational and follow-up skills

Benefits

• health insurance
• paid time off
• 401(k) with company match
• Company Pension Plan
• continuing education