Inside Sales Representative

Rittal LLC • Grand Rapids, MI

87d • $55,000 - $75,000

About The Position

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications. As the Inside Sales Representative, you will sell products and/or services to customers and function as their primary point of contact, focusing on ongoing customer satisfaction, retention, and growing business. Responsible for maintaining relationships with customers through ongoing client contact and support. Close sales within the region, defined by geographic area, industry, or product/service group. Respond to customer inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

Requirements

• Bachelor’s degree is preferred.
• 3-5 Years of experience in a sales-related position.
• Technical background and knowledge of industrial products is preferred.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills both verbal and written.
• Quick learner, receptive to coaching, and collaborative.
• Exceptional time management, attention to detail, and follow-up skills.
• High energy, initiative-taking, and goal oriented.
• Willingness to relocate for sales advancement opportunities.

Responsibilities

• Represent and communicate Rittal’s overall product line to potential and current customer base.
• Increase sales and market share within a defined region through strategic outreach and daily, initiative-taking sales activities.
• Identify and create high priority, target account contact database within defined regions.
• Contact existing and potential customers to follow up on leads and determine the status of quotations.
• Partner effectively with Field Sales to drive full cycle sales coverage and achieve regional goals.
• In-depth understanding of Rittal products, markets, applications, and distributor models.
• Detailed understanding of the customer’s needs as related to the products or services being sold.
• Collaborate with Inside Sales/Outside Sales/Manufacture Rep’s/Distributors.
• Communicate opportunities, issues, and trends to management.
• Participate in trade shows and onsite/offsite customer visits, up to 25%.
• Complete rotation of training to gain advanced knowledge of products, selling skills, customer relationship skills and others as needed.
• Other duties and responsibilities as assigned or required.

Benefits

• Opportunity to be a part of a team that increases the optimization and efficiency of our Global Company.
• Safe work environment.
• Trust in delivering quality products.
• Benefits of an international company quickly growing in the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees