Inside Sales Representative

Frank Calandra Jennmar Services • Pendergrass, GA

18d

About The Position

This is an inside sales position where the employee’s duties are to partner with sales team(s) to monitor and/or perform the duties of an Inside Sales Representative to establish a working relationship with the customer base by addressing customer quotes, orders and issues and ensuring effective problem resolution via mail, telephone, or personal communication.

Requirements

• Proficient reading, writing, math skills with ability to calculate figures and amounts
• Proficient knowledge of 5Star Roll Form products and services
• Excellent interpersonal and communication skills with strong customer service orientation and a commitment to company values
• Good time management skills with ability to organize and manage multiple priorities with excellent attention to detail and accuracy
• Effective organizational skills
• Proficient information gathering and monitoring skills to facilitate effective, unbiased decision making and problem-solving functions
• Basic computer and keyboarding skills
• Close visual acuity and upper limb coordination
• Ability to sit for extended periods during normal phase duties
• Light/medium (5-20 lbs.) lifting capability during normal phase duties
• Minimum Five (5) Years Sales Experience; or Equivalent Combination of Education and Experience
• Microsoft Excel, Word and Access Experience Required

Nice To Haves

• Bachelor’s Degree Preferred
• Microsoft D365 ERP (Enterprise Resource Planning) Systems Experience Preferred
• Steel Sales Experience a Plus

Responsibilities

• Provides timely and accurate information to incoming customer order status and product knowledge requests
• Prepare, maintain and communicate customer pricing and quotations
• Enters sales orders and communicate applicable production data
• Confirms all customer orders in a timely fashion.
• Tracks and expedites sales via production as required.
• Dispatches customer orders working with logistics for on-time shipments and tracks customer orders.
• Confirms all customer shipments with detailed delivery information
• Support outside sales for any sales related function.
• Provides all aspects of customer service for key direct sales accounts.
• Responsible to seek and cultivate new customers via phone and/or email
• Responsible to communicate and monitor house accounts and provide feedback to the sales team on their current business activity
• Provides detailed sales reports to management on a timely basis
• Performs any other related duties as assigned by executive management personnel

Benefits

• Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750
• free concierge primary care
• voluntary 401k plan currently matching up to 12%
• voluntary dental and vision plans
• free telemedicine services
• basic life, long and short-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees