Inside Sales Representative, Nashville TN
About The Position
Empire Distributors Inc, A Leading Beverage Distributor is now hiring an Inside Sales Representative. Our company offers competitive wages, potential growth opportunities, and excellent benefits that include, but aren't limited to healthcare, retirement benefits, paid time off, company paid life insurances, and supplemental Aflac and legal plans. Summary Provides telephone customer service and assistance. Communicates directly with customers and assists in resolving problems. Records information and processes files to ensure appropriate documentation is maintained.
Requirements
- Knowledge of Adobe Creative Suite Design software, Microsoft Office, and the ability to work will all forms of graphics files and programs.
Nice To Haves
- Strong Preference for Bilingual
Responsibilities
- Processes all necessary paperwork and correspondence to establish new accounts.
- Talks with customers by phone or in person and receives orders. Addresses customer questions, concerns or needs.
- Maintains control and processes actions involving order voids, return orders, call backs, and invoices not routed.
- Maintains files for all documentation and correspondence.
- Completes paperwork for order pickups, no charges, credits, and routine product orders. Updates customer files and information as needed.
- Solicits sale of new or additional services.
- Addresses complaints concerning billing or services rendered for On-Premise.
- Refers complaints of service failures to appropriate manager.
- Assists with daily, weekly, and monthly reports and distribution. Other duties as assigned by management.
Benefits
- healthcare
- retirement benefits
- paid time off
- company paid life insurances
- supplemental Aflac and legal plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
