Inside Sales Representative

Hawaiian Host Group•Honolulu, HI

9d•$20 - $24

About The Position

Under the direction of the Inside Sales Manager, the Inside Sales Representative provides excellent and friendly customer service, processes orders and invoices, and performs clerical duties to support the department.

Requirements

AA degree with emphasis in Business or related field or equivalent work experience.
One (1) year of customer service related experience, preferably with order entry experience.
Computer literate in Excel, Word; and knowledge of database and/or accounting systems.
Ability to type 25 wpm and use 10-key by touch.
Ability to use general office equipment, such as but not limited to photocopying machine, fax machine, postage meter machine, and accounting systems.
Ability to perform basic mathematical calculations.
Good verbal, written and telephone communication skills.

Responsibilities

Answers the Inside Sales telephone line and assists Customer, Broker, Sales Team, and delivery driver as needed. Uses the telephone or email to locate or relay messages to internal staff.
Receives and records all orders, processes orders and invoices for local, neighbor island, Mainland, Asia Export, and other inter-company branches.
Performs EDI (Electronic Data Interchange) tasks to process orders and invoices.
Performs clerical duties needed to maintain the Inside Sales department, not limited to typing (computer keyboard), internet, emailing, faxing, filing, photocopying, scanning, and mailings.
Accurately invoices orders and posts batches in Great Plains (GP) according to established policies.
Files invoices, records, and reports, and maintains physical and electronic files.
Works independently and collaborates well as a team player.
Regular attendance is required for the position.
Assists other departments, such as, but not limited to Sales, Accounting, Warehouse/Delivery, Administration, as needed.
Ensures that the Inside Sales and personal workspace area is clean, neat, and safe.
Performs all duties and maintains all standards in accordance with Company policies and procedures.