Inside Sales Representative

AEMI Holdings • San Diego, CA

18d • $35 - $40

About The Position

AEM, headquartered in San Diego, California, is a portfolio company of Industrial Growth Partners (IGP), a private equity firm focused exclusively on middle-market industrial manufacturing and niche services businesses. Through its industry leading brands, AEM, Renaissance Electronics, and Central Semiconductor, AEM serves niche applications across a diverse array of attractive markets including satellite, aerospace, defense, industrial, medical, EV/Battery, and telecom. The Inside Sales Representative protects and grows repeat business for a named portfolio of long-standing customers, primarily within Aerospace & Defense. This role owns the end-to-end quote-to-order workflow and ensures strong customer experience through timely issue resolution and closed-loop support. The ISR also supports strategic growth initiatives through prospecting, lead generation, and lead management, and is expected to run strong discovery in every customer interaction to uncover cross-sell and new program opportunities.

Requirements

• Bachelor’s degree in business, engineering, or related field (or equivalent experience).
• 2+ years of relevant experience in inside sales, account management, or business development.
• Strong communication, organization, and attention to detail.
• Experience managing RFQs/quoting workflows and using a CRM (Salesforce/Salesloft).
• Customer-first ownership: Drives responsiveness, follow-through, and strong customer experience from quote through fulfillment.
• Opportunity-minded: Asks strong discovery questions, identifies whitespace, and converts customer conversations/touchpoints into sales-qualified leads (SQLs).
• Operational excellence: Manages multiple priorities (RFQs, quoting, follow-up, order execution) with speed and accuracy.
• Process + data discipline: Maintains clean CRM records and uses data/insights to prioritize and communicate effectively.
• Collaborative execution: Coordinates effectively across internal teams and external partners to remove blockers and close the loop.

Nice To Haves

• Experience in electronic components, semiconductors, or a related technical B2B industry.
• Familiarity supporting Aerospace & Defense customers and/or DoD programs (government contracting exposure a plus).
• Proficiency with sales tech tools such as Salesforce, Salesloft, and ZoomInfo (or comparable platforms).
• Experience working with distribution and manufacturer rep channels.

Responsibilities

• Own and manage a named portfolio of repeat-business customers; drive retention and growth through proactive phone/email engagement.
• Conduct RFQ discovery and qualification to confirm requirements, timeline, stakeholders, and buying process.
• Use consistent discovery and cross-sell questions in every customer interaction to identify new programs/products and generate qualified opportunities for Territory Account Manager handoff.
• Prepare and deliver accurate, timely quotes; manage revisions and re-quotes as needed by coordinating with internal teams to remove technical, pricing, or lead-time blockers.
• Execute consistent quote follow-up to progress opportunities and secure purchase orders.
• Maintain disciplined CRM opportunity management in Salesforce (stages, value, close dates, next steps, activity).
• Run structured outreach and follow-up using Salesloft to ensure execution and visibility.
• Own order booking and order entry activities, including order changes, and provide proactive customer communication on status, risks, and resolution through fulfillment.
• Resolve routine customer issues (order status, delivery, documentation, returns/RMAs/credits) and escalate appropriately through closure.
• Support lead response and qualification and assist with prospecting/lead management aligned to growth initiatives.

Benefits

• Full-time, non-exempt position
• Competitive pay based on knowledge, skills, and relevant experience
• Bonus eligible
• Benefits for eligible employees include medical, dental, vision, life insurance, and 401(k) with company match
• AEM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level