Inside Sales Representative

Berendsen Fluid Power-posted 13 days ago
Full-time • Mid Level
Onsite • Orange, CA
101-250 employees
Machinery Manufacturing
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We are seeking a Senior Level Inside Sales Representative for our Orange, CA branch. At Berendsen, we provide the products and services to move the world! From hydraulics components to electricification to system-design, and service, Berendsen is one of North America's largest distributors of hydraulic, pneumatic, and electic motion-control products and services. We currently employ more than 400 employees across the United States and Canada - and we're growing every day! We have the best fluid power distribution and motion-control team in North America. Berendsen offers a variety of dynamic career paths in 42 locations throughout the US and Canada. We're proud to support your personal growth and professional development goals throughout the life of your career - including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more.

  • Answer phone calls and emails from customers and outside sales to provide assistance with quotes, pricing, and expediting.
  • Enter orders in a timely and efficient manner
  • Interact effectively with customers to develop a personal awareness of their needs
  • Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
  • Provide customers with accurate price, delivery, and technical information upon request.
  • Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable
  • Assist Central Purchasing to ensure customer orders are placed quickly and accurately
  • Proactively review open order book to ensuer timely delivery to customers and anticipate delivery disruption
  • Communicate regularly and timely with management and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions, or other pertinent information
  • Inform all customers and prospects of the established terms and conditions of sale
  • Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation
  • Processing credit requests, rebates, and maintaining office files
  • Maintaining inventory records and quality control practices
  • High School Diploma or Equivalent
  • Minimum of 10-year direct experience in Inside Sales or Customer Service in technical or industrial setting and products
  • Computer literate with good data entry skills and ability to learn new programs quickly and efficiently
  • Available to travel up to 3-weeks per year for training and/or sales meetings
  • Some accounting and supply chain familiarity is helpful
  • Past experience in fluid power is a definite plus
  • Competitive salary
  • Training opportunities
  • Company matching 401k, (50% up to 8%!)
  • Medical, dental and vision health insurance - with either a PPO or High-Deductible plan with Health Savings Account options (company matching contributions)
  • Life and disability insurance
  • Paid holidays, vacation and sick days
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