Inside Sales Representative
About The Position
Come and join a global leader in gas analysis, creating a cleaner, healthier, and more productive world… Here at Servomex, we deliver solutions that optimize combustion processes, improve efficiency in power generation and help customers meet global emissions standards - to name just a few! We’re hiring a customer‑focused, highly motivated Inside Sales Representative to support our Americas region. In this role, you’ll partner with Field Sales, respond quickly to customer needs, and guide customers toward the right solutions. If you enjoy mixing technical problem‑solving with customer interaction, this is a great opportunity to grow your career in a supportive, collaborative and high‑impact environment. Please note: this opportunity is not available for sponsorship, the successful candidate must have authorization to work in the US on a permanent basis.
Requirements
- Proven success in a technical sales support role.
- Understanding of systems integration at the BOM level.
- Experience with gas analyzers (or closely related instrumentation/products).
- Excellent communication and presentation skills, combined with strong commercial acumen.
- Highly organized, adaptable, and motivated – with a strong desire to exceed performance objectives.
- Customer‑centric mindset with strong problem‑solving skills.
- MS Excel – intermediate level (margin calculations / formulas etc).
- Experience of utilizing an ERP system – SAP would be advantageous.
- Salesforce.com (SFDC) experience or willingness to learn.
- BS (or equivalent) in Chemistry, Chemical Engineering, Physics or related subject
Nice To Haves
- Experience of utilizing an ERP system – SAP would be advantageous.
- Salesforce.com (SFDC) experience or willingness to learn.
Responsibilities
- Prepare priced Bill of Materials (BOMs), commercial proposals, and margin analysis with Systems Integration and Applications teams.
- Provide accurate, technically sound quotes to customers and channel partners.
- Review customer specifications and process data to recommend the right solution.
- Respond to customer inquiries by phone/email with excellent technical support.
- Work in Saleforce (SFDC) to manage accounts, contacts, opportunities, and applications.
- Support field demos, trials, and application activities as needed.
- Participate in product/application training to maintain strong technical knowledge.
- Capture customer feedback to help improve products and processes.
- Manage smaller opportunities from qualification through close, meeting KPIs and targets.
Benefits
- Health, Dental, Vision, Life & Long-term Disability Insurance: available 1st of the month following employment
- Three weeks Paid Time Off (PTO)
- 11 paid holidays
- Two floating holidays
- Two Volunteering Days
- 401(k) with company match
- Discretionary Bonus
- Annual Performance Review
- Opportunities for growth and development through our structured Talent Management System
- Employee Wellbeing Program
- Support for professional subscriptions
- Staff Referral Scheme
- Long Service Awards
- Global Recognition Scheme
- Company Events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
