Inside Sales Representative
About The Position
A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry-level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.
Requirements
- High School diploma or equivalent
- Prior telemarketing and/or sales experience is preferred
- Effective communication skills, both written and verbal
- Relationship building skills with a desire to connect with people
- Excellent customer service and presentation skills
- Highly motivated with a desire to meet and exceed stipulated goals
- Proficiency in Microsoft Office (Word, Excel, and Outlook)
- Flexible schedule with the ability to work nights, weekends and some holidays as required
- Must be available to work home games
- Education - High School Diploma or Equivalent
- Experience Driving Required - 0-1 Year
- This position is on-site.
Responsibilities
- Utilize cold-calling techniques to sell ticketing inventory
- Develop new sales leads and actively prospect daily
- Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
- Maintain call logs on a daily, weekly, and monthly basis
- Provide superior service to clients, existing ticket holders, prospects, and single-game customers
- Develop strong knowledge of a wide array of ticket packages for external recommendations
- Upgrade and upsell clients into various categories and ticket packages
- Utilize CRM (customer relationship management) software to track client engagement
- Meet or exceed weekly, monthly, and quarterly sales goals
- Manage ticket sales tables and perform client seat visits during arena/game events
- Other duties as assigned by the Manager, Inside Sales, the Senior Manager, Ticket Sales, and the Senior Director, Ticket Sales & Operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
