Inside Sales Representative
About The Position
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. NOTE: This an onsite position. Heavy customer engagement with designed expectation(s) for cold calling and bringing in and continuing to manage new business. This is an excellent career path opportunity!!
Requirements
- Minimum of 18 years of age.
- If operating a vehicle for company purposes, a valid driver's license is required.
- A minimum of one-year business to business sales experience.
- Strong presentation, communication, organization, multitasking, and time management skills.
- Solid problem solving and consultative skills required.
- Ability to work in a fast-paced team sales environment with minimum supervision.
- Experience with MS Office Suite.
Nice To Haves
- Associate’s Degree preferred
Responsibilities
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Determine customer requirements and expectations in order to recommend specific products and solutions.
- Proactively recommend alternate products based on cost, availability, or specifications to increase customer satisfaction and improve transaction profitability.
- Present price, credit, and terms in accordance with standard procedures and customers’ profitability profiles.
- Accurately process customer transactions such as orders, quotes, or returns over the phone.
- Provide accurate information regarding availability of in-stock items.
- Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sale items.
- Educate customers on features and benefits of products in order to improve product related sales and customer satisfaction.
- Monitor scheduled shipment dates to ensure timely delivery and expedite when necessary.
- Contact customers following sales to ensure ongoing customer satisfaction.
- Fill customer requests for catalogs, information, or samples.
- Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, vendor trainings, and trade shows.
- Setup and maintain customer files within company CRM.
- Identify trends in customer satisfaction or dissatisfaction to ensure higher levels of service in future transaction.
- Communicate to the purchasing department unexpected increases or decreases in demand for products.
- Assist in scheduled physical inventory counts.
- Prepare and submits weekly call reports and monthly sales.
- Any other duty, task, or responsibilities as assigned.
Benefits
- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO) for all positions
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
