Inside Sales Representative

CODAN • Herndon, VA

8d • Onsite

About The Position

Kägwerks is seeking a proactive Inside Sales Representative to join our Sales team in Ashburn, Virginia. This core role supports the broader Sales organization through lead generation, inbound and outbound sales activity, CRM management, and client engagement. A key part of the position includes organizing and managing regional exhibitions and tradeshows. You will collaborate closely with internal teams—including Operations, Engineering, Marketing, Production, and Logistics—to ensure seamless communication and exceptional customer experience.

Requirements

• You are an organized and proactive sales professional who enjoys engaging with customers and identifying new business opportunities.
• You have strong communication skills, particularly over the phone, and you’re confident managing both inbound inquiries and outbound sales activity.
• You take pride in understanding customer needs, gathering relevant information, and supporting the sales process from initial contact through to closing.
• You are comfortable using CRM systems (ideally Salesforce) and can maintain accurate records while generating meaningful insights through reporting.
• You are proficient with MS Office tools, including Excel and PowerPoint, and have a solid understanding of the sales lifecycle.
• Above all, you are self-motivated, solutions-focused, and committed to delivering exceptional customer service.
• You maintain a high level of accuracy and attention to detail, stay organized, and take a “can-do” approach to problem-solving.
• Your flexible mindset and enthusiasm for acquiring new skills make you a strong contributor to the team.

Nice To Haves

• A foundation in communications technology is beneficial, but more importantly, you bring a willingness to learn and adapt.

Responsibilities

• Supporting the sales team with quotes, opportunity updates, and lead creation.
• Managing and organizing regional trade shows in partnership with the sales lead and marketing.
• Driving lead identification and generation through inbound inquiry management and proactive outbound activity.
• Engaging regularly with customers to understand requirements and identify new sales opportunities.
• Answering customer questions, providing product information, managing workflows, and minimizing hold times throughout the sales process.
• Creating and maintaining a database of current and prospective customers.
• Explaining and demonstrating product and service features.
• Monitoring competitive products and services to stay informed.
• Managing Salesforce CRM data and generating reports.
• Participating in weekly sales meetings to align individual and team objectives.

Benefits

• Our staff receive 15 days accrued paid time off per year, 10 Federal holidays, an opportunity to join our sponsored health plan, a generous 401k plan with immediate vesting and a matching employer contribution, an Employee Assistance Program, and more.
• Additionally, we offer flexible core working hours and we take a personal approach to training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees