Inside Sales Representative - D & G Natures Way

Turf Masters Brands • Brighton, MI

15h

About The Position

D&G Natures Way, an ExperiGreen Lawn Care Company, is a national provider of lawn, tree, and pest control services. The company is committed to providing personalized attention for its associates, focusing on developing people, building proud, dynamic teams, and helping associates reach their personal and professional goals. D&G Natures Way continuously strives to make the company an exciting and motivating place of employment. They are currently seeking an Inside Sales Representative who sets high standards for Excellence, Integrity, and Customer Service. This position is responsible for driving sales growth by building relationships with prospective and current customers, identifying their needs, providing advice on lawn care solutions, and closing sales to generate revenue growth.

Requirements

• High school diploma or GED
• Minimum 1 year of sales or customer service experience
• Ability to learn and execute inside sales techniques such as consultation, negotiation, upselling, cross selling, and closing
• Attention to detail and problem-solving abilities
• Strong written and verbal communication and interpersonal skills
• Ability to obtain and utilize agronomic terminology and explain it to customers effectively
• Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools
• Goal-oriented with the ability to meet or exceed sales targets
• Customer focused
• Consultative sales skills via telephone, email, and text messaging
• Excellent communication skills
• Self-management
• Detail oriented
• Positive and encouraging attitude
• Able to pass a drug screen and criminal background check
• Must have experience in Lawn Care, Landscaping, Golf Course, Turf, or Pest Control to be considered

Nice To Haves

• Bachelor's degree in business, marketing, or a related field

Responsibilities

• Conduct outbound calls to potential and existing customers to promote and sell lawn care chemical services, both warm leads and cold calling
• Respond to inbound inquiries via phone, email, or chat, providing information on products, services, and pricing
• Upsell and cross-sell customers by understanding their needs and recommending appropriate solutions to enhance lawn health and appearance
• Establish and maintain strong relationships with customers, ensuring a positive customer experience
• Follow up with leads and clients to nurture long-term partnerships
• Stay updated on the company's products, services, and industry trends
• Provide customers with technical information about lawn care chemicals and their applications
• Achieve or exceed monthly sales quotas and targets
• Accurately record customer interactions, sales activities, and order details in the CRM system
• Provide regular sales reports to the Sales Manager
• Work closely with the marketing team to align sales efforts with promotional campaigns
• Partner with the operations team to ensure timely and accurate service delivery

Benefits

• Competitive salary plus generous commission plan
• Health, Dental, Vision, and Life Insurance
• Sick Time
• PTO
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED