Inside Sales Representative

Triangle Fastener Corporation•Tampa, FL

7d•Onsite

About The Position

Are you a customer-first professional with a passion for providing solutions and support? Triangle Fastener Corporation is seeking a detail-oriented and service-driven Inside Sales Representative to join our team in our Tampa, FL branch. You’ll serve as the first point of contact for walk-in, phone, and email-based customer inquiries, playing a vital role in ensuring a smooth and successful sales experience. In this position, you’ll support both individual customers and the Outside Sales team—managing quotes, orders, and day-to-day customer service that keeps projects on track and clients coming back. About Triangle Fastener Corporation Since 1977, Triangle Fastener Corporation has been a trusted name in the construction industry. We are a leading wholesale distributor of standard and specialty fasteners, sealants, tools, and related construction products. With 30+ branches nationwide, we offer our Triangle Fastener-branded products to builders all across the U.S. Why Join Us? At TFC, we know that our people are the key to our success. We offer a collaborative, supportive work environment with industry-leading benefits, including: Medical, Dental, and Vision Insurance Safe Harbor 401(k) with automatic employer contributions Company-paid short-term disability and life insurance Paid holidays starting Day 1 Professional development through training and industry events

Requirements

1+ year in customer service or related position
High School Diploma or GED
Proficient in Microsoft Office Suite
Strong multitasking and time management skills
Excellent communication skills, written and verbal
A collaborative mindset with strong problem-solving abilities
Ability to learn and operate company software, including CSD
Customer-centric mindset with a commitment to delivering on promises

Nice To Haves

3+ years in inside sales or similar position
Associate’s degree in business, sales, or related field

Responsibilities

Providing timely and accurate customer quotes via phone, email, and in-person inquiries
Handling walk-in sales and guiding customers through product selections
Entering and processing orders with precision and speed
Collaborating with warehouse and inventory teams to ensure stock levels meet demand
Coordinating delivery schedules and providing updates to customers
Supporting the Outside Sales team by managing backend processes and customer follow-ups
Maintaining a clean and professional showroom and promoting featured products
Addressing and resolving customer issues proactively and professionally
Preparing and sending product samples, catalogs, and credit applications
Reviewing open sales reports and ensuring data integrity
Pulling counter orders as needed to ensure timely customer service
Working closely with the Branch Operations Manager and sales staff daily