Inside Sales Representative

Company•Westford, MA

7d•$100,000 - $115,000

About The Position

Inside Sales Representative At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. Position Summary The Inside Sales Representative's role is to accelerate sales by providing the sales team and all business stakeholders with accurate and timely support throughout the entire sales cycle. This position is recognized as a process expert and serves as a trusted advisor on order requirements during the sales process.

Requirements

5 years of sales, sales operations, or equivalent
Results-oriented, problem-solving mindset and skills, self-starting, highly motivated, and strong leadership skills
Excellent verbal and written communication skills
Capability to support complex and multifaceted assignments simultaneously
Ability to professionally drive all interactions with customers to a positive end
Proven track record within Sales; using solid sales processes and methodologies
Highly organized, accountable, and responsible.
Deliver on time and with high quality, with strong attention to details
Proficiency in Sales Force.com and all MS Office Tools
Tenacity, passion, and high curiosity; Resilient and a team player

Nice To Haves

Bachelor’s degree in Business Administration or equivalent
NetSuite experience preferred.

Responsibilities

Provide Presales support (Sales Enablement)
Assist Sales in opportunity/quote creation and selling strategy, with the undertaking of risk analysis.
Drive internal deal review with key departments such as: Legal, Revenue, Order Operations, Logistics, and Channel.
Partner with Account Managers and Sales Management to provide customers with an appropriate level of Sales and Technical support, including quotations, product configurations, competitive positioning, references, etc., to meet the customer's needs
Provide incremental Sales opportunities through upgrades offering PO booking support
Support the Order operation team with all needed information and approval to process the PO.
Assistance with shipping and management of escalations.
Proactive Identification and management of errors to enable a quick resolution for a quick booking.
Post Booking Management
Responsible for Relationships with Customers and partners with an emphasis on problem resolution and customer satisfaction
Sales support
Support Key Clients & Resellers as part of a strategic sales plan
Assist and help scale sales processes to increase rep productivity, revenue booking, and accurate forecasting, as well as improve CRM usage and compliance.
Position and promote the benefits and functionality of NETSCOUT Products
Maintain competence in areas of Product, Technology, Sales, and Competition
Represent the Customer's needs across multiple internal organizations with proper urgency and initiative