Inside Sales Representative

TownSq•Richardson, TX

6h•Onsite

About The Position

The Inside Sales Representative (ISR) is responsible for driving new customer acquisition through a structured, consultative sales process. This role manages the full inside sales cycle - from initial engagement through close while adhering to TownSq’s defined scripts, sales processes, tools, and performance standards. The ISR plays a critical role in representing TownSq’s brand, ensuring a consistent customer experience, and supporting scalable revenue growth. This role is in office 5 days a week at our Richardson, TX location.

Requirements

2–5 years of inside sales or business development experience, preferably in B2B or SaaS
Demonstrated ability to manage multiple sales opportunities simultaneously
Strong communication, discovery, and presentation skills
Experience using CRM platforms (Salesforce preferred)
Ability to work independently in a structured, metrics-driven environment

Nice To Haves

Experience selling software or technology solutions
Familiarity with consultative or value-based selling approaches
Experience working with property management, HOA, or real estate–related organizations
Experience in a growth-stage or scaling sales organization

Responsibilities

Manage assigned sales opportunities from initial contact through contract execution for SA.
Manage MQL’s for SA through the sales cycle to closure.
Manage MQL’s for top of funnel for Field Sales Team performing initial discovery
Conduct structured discovery to assess customer needs, challenges, and buying criteria
Present TownSq’s products and services through virtual demonstrations and sales conversations
Develop and maintain accurate sales forecasts aligned to assigned targets
Consistently meet or exceed individual revenue and activity goals
Respond to inbound leads in a timely and professional manner
Execute outbound prospecting efforts in accordance with defined outreach strategies
Qualify opportunities based on established criteria including need, readiness, and fit
Maintain regular follow-up with prospects to advance opportunities through the sales pipeline
Execute sales activities in accordance with TownSq’s sales methodology and playbook
Maintain complete, accurate, and timely records in Salesforce.
Adhere to defined pipeline stages, exit criteria, and forecasting standards
Ensure clear documentation to support effective cross-functional handoffs
Partner with Marketing to support lead generation and campaign follow-up
Coordinate with Implementation and Client Success teams to ensure smooth customer transitions
Participate in team meetings, training sessions, and performance reviews